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Download Videos From:
- Megavideo
- YouTube
- Vimeo
- Zshare
- & More...
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Support
Please note, trial members or silver members can visit our
forums for public help. Gold members,
and other inquiries
can be emailed to us directly
for support. Also, please make sure you have the latest version of Videoaza.
Frequently Asked Questions
Following covers: Downloading Software, Installing Software, Using Software
and Subscription Issues.
Q. Do I need to pay to download or use Videoaza?
A: No. Videoaza is free to download and use for 7 days, without any limitations
on the software.
Q: What sort of a computer do I need to run Videoaza?
A: System requirement are listed on the
download page.
Q: When will this be available for Mac or Linux?
A: Currently there are no plans to port Videoaza over to Mac or Linux.
Q: Is there any sort of optional software that comes bundled with Videoaza or
any spyware that I should be aware of?
A: We don't bundle anything with our software, all software is virus, spyware
and adware free. Guaranteed.
Q: I have trouble installing using the install program, is there a stand
alone executable file that I can use?
A: Please contact us to let us know what's causing the problem, and we will send you a link to the
stand alone file.
Q: I downloaded the application and ran the application, but it requires a login?
A: Yes, please create a login by clicking
here and then use it to log in to
the application.
Q: I did not get a confirmation email? What do I do?
A: Please check your spam folder, if the mail is not there, please contact us.
Q: I got the email but it takes me to a payment page, I thought this software
was free?
A: Videoaza is free for 7 days upon registration, after which it needs to be
registered.
Q: How do I download a file that I want?
A: Paste the URL of the Videoaza-supported website in Videoaza, select where you
would like the file to be saved & format, and click Add. After all files you
want downloaded are placed in the queue, select download to start.
Q: How do I convert a video to mp3?
A: Select MP3 as the format you would like to convert the file to, and follow
the instructions above.
Q: How do I cancel my free subscription to Videoaza?
A: You do not need to cancel a free membership.
Q: I would like to get a refund for the remaining month?
A: It is impossible for us to provide you with refunds, this is why we offer a 7
day trial period. However you can cancel your subscription so you do not get
charged in the future.
Q: I paid for a subscription, and I have downloaded the files I need, but now
I want to cancel the subscription, what do I do?
A: Please log in to paypal and select the subscription payment and click cancel.
Q: How do I refer a friend to Videoaza?
A: If you are a webmaster, you can link to our software from your site and earn
a commission, please sign-in to the Videoaza member section and use the links
provided and start earning 10% commission on every sale. For non members, you
can still link to our site via
banners or text links
provided.
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